Privacy Policy

At Flint Safety, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Flint Safety collects, uses, discloses, and safeguards your personal data when you interact with any of our services.

Please take a moment to read this Privacy Policy carefully to understand how Flint Safety handles your personal information.

Introduction

Flint Safety is a UK-based consultancy that specialises in delivering best-in-class health and safety services to businesses of all sizes. As the sole proprietor, I am dedicated to maintaining the highest standards of data protection and privacy compliance in accordance with the General Data Protection Regulation (GDPR).

Collected Information

Personal Information

We may collect the following categories of personal information:

Contact Information: This includes your name, email address, postal address, phone number, and other similar contact details.

User Data: Information you provide when filling out forms, participating in surveys, or corresponding with us.

Transaction Data: Details about payments and transactions you make through our services.

Technical Data: Information collected through cookies and similar tracking technologies, including your IP address, browser type, device information, and usage data.

Collection of information is defined as follows:

The receipt, collection, and storage of any information you enter on this website or provide in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; email address; password; computer and connection information and purchase history. We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information if needed for authorized purposes), comments, feedback, product reviews, recommendations, and personal profile. All of this information is used to improve our services. We do not sell data to any third parties. When you conduct a transaction on our website, as part of the process, your personal information will be used for the specific reasons stated above only.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our business and its service providers.

Sensitive Data

We do not knowingly collect or process sensitive personal data (e.g., racial or ethnic origin, political opinions, religious beliefs, health data) without your explicit consent.

Use of Your Information

We use your personal information for the following purposes:

Providing Services: To deliver the digital marketing services you request, including targeted advertising and campaign management.

Communication: To respond to your inquiries, provide updates, and send you relevant information about our services.

Legal Obligations: To comply with legal obligations, such as tax and accounting requirements.

Marketing: With your consent, we may use your information to send you promotional materials and offers.

Analytics: To analyse user behavior, improve our services, and tailor our marketing strategies.

Use of information can be further defined as follows:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Master Service Agreement, applicable national laws, and any other agreement we may have with you, such as the Scope of Work Agreement. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Legal Basis for Processing

We will only process your personal information when we have a legal basis for doing so. The legal bases may include:

Contractual Necessity: Processing necessary for the performance of a contract with you.

Consent: Processing based on your explicit consent.

Legitimate Interests: Processing necessary for our legitimate interests, provided your fundamental rights and interests do not override those interests.

Legal Obligations: Processing necessary to comply with legal obligations.

Data Sharing

We may share your personal information with third parties under the following circumstances:

Service Providers: We may share your information with trusted service providers who assist us in delivering our services, i.e., storing contact data in a CRM or within Google Workspace.

Legal Compliance: When required by law or to protect our rights, we may share information with law enforcement, regulators, or other authorities.Specific third parties that we share information with include but are not limited to: Google, Facebook, LinkedIn, and Wix. We will update this list as other third parties are engaged.

Your Rights

As a data subject, you have the following rights under GDPR:

Access: You can request access to your personal information and details of how we process it.

Rectification: You have the right to correct any inaccuracies in your personal data.

Erasure: You can request the deletion of your personal data under certain circumstances.

Data Portability: You can request a copy of your data in a structured, machine-readable format.

Withdrawal of Consent: If we rely on your consent for processing, you can withdraw it at any time.

Security Measures

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction, i.e., 2-factor authentication and an encrypted password manager.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

We use cookies and similar tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via info@flintsafety.co.uk

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from using the services.

Thank you for entrusting Flint Safety with your personal information. We are dedicated to safeguarding your privacy and providing you with exceptional health and safety services.